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I haven't received an order confirmation or shipping confirmation, should I be concerned?

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I haven't received an order confirmation or shipping confirmation, should I be concerned?

Last updated on 22 Oct, 2025

We send out 3 emails: A Purchase Confirmation, Order Approval, then an Order Shipping Confirmation. Most common reasons for not receiving is that it was intercepted by a spam filter, or you provided us an inaccurate email address.

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